Core Concepts

Key Terminology

To help you master Smart Form Notifications, here is a breakdown of the core terms used throughout the add-on and this documentation.

Core Add-on Terms

A set of automated instructions that define who receives an email and what content is included based on a form submission.

Dynamic placeholders, such as {{Name}} or {{Email}}, that automatically pull and insert actual response data into your email subject or body.

The master switch located in Global Settings that must be activated for the add-on to 'listen' for and process new form entries.

'Smart' rules that tell the add-on to send an email only when specific criteria are met (e.g., only if a 'Budget' question exceeds a certain value).

A detailed history panel that tracks every sent notification, showing timestamps and success/failure status.

The ability to route emails to addresses provided within the form response (using a merge tag) rather than a fixed email address.

The built-in formatting tool that allows you to customize your email template with bold text, lists, and links.

A feature that automatically includes files uploaded by respondents (like PDFs or images) as attachments in the notification email.

The daily limit of emails you can send through your Google account, which is displayed at the bottom of the add-on sidebar.

When setting up Conditions, you will use these operators to filter your data:

Operator	Description
Equals	The response must exactly match the text you provide.
Not Equals	The email sends only if the response does not match the specified text.
Contains	The email sends if the response includes a specific word or phrase.
Greater Than / Less Than	Used for numerical data to trigger alerts based on values (e.g., Budget > 5000).

The standard entry tier which includes 1 active form and 100 emails per day.

Standard Support

The premium tier offering unlimited workflows, advanced routing, and priority support.

Priority Support