Troubleshooting

Delivery & Quotas

Because Smart Form Notifications uses your Google account to send alerts, your delivery capacity is governed by Google's native infrastructure and daily limits.

1. Understanding Your Quota

Rolling Reset

Your quota resets on a rolling 24-hour basis according to Google's internal clock.

Account-Wide

This limit is shared across all Google Forms, Sheets, and Add-ons on your account.

Real-Time Tracking

The progress bar at the bottom of the sidebar shows your current remaining credits.

Video: Monitoring Your Limits

Video: How to track your daily email limits & logs

2. Limits by Account Type

Personal Account

Addresses ending in @gmail.com. Ideal for individuals and personal projects.

100Recipients / Day

Business / Education

Google Workspace domains. Designed for professional teams and high-volume automation.

1,500Recipients / Day

3. Ensuring Inbox Success

Valid Email Addresses

Use form validation to prevent fake or mistyped addresses that cause 'bounces'.

Avoid Spam Triggers

Keep subject lines clear and avoid excessive 'sales' language like 'FREE!!!' or 'URGENT!!!'.

Sender Reputation

Emails are sent from your own account, ensuring high deliverability from a trusted source.

What if You Run Out?

If you exceed your daily quota, the add-on will pause sending until the next reset. Submissions made during a zero-quota state will not be queued.

Audit Logs

Check Execution Logs; quota errors will be labeled "Failure" with "Quota Exceeded".

Solution

Upgrade your Google Workspace plan (e.g. Starter to Business Standard) to increase native limits.

Daily Email Quota Progress Bar
Interface: Live Quota Tracker